Bulletin of Semashko National Research Institute of Public HealthBulletin of Semashko National Research Institute of Public Health2415-84102415-8429FSSBI «N.A. Semashko National Research Institute of Public Health»314210.69541/NRIPH.2026.01.019Научная статьяResults of a sociological study of the opinions of medical workers on the implemented organizational technology of internal patient routing in the provision of medical care using radiation therapy and diagnostic methodsIshutinStanislav Valerievichisst@list.ruN. A. Semashko National Research Institute of Public Health, 105064, Moscow, Russian FederationJoint Stock Company «European Medical Center» — Moscow International Oncology Center, st. Durova, 26 building 4, Moscow, Russian Federation, 12909023032026112513025032026Copyright © 1970,1970The aim of this study was to conduct a sociological survey of healthcare workers opinions on the implemented organizational technology for internal patient routing in the provision of medical care using radiation therapy and diagnostic methods. A total of 90 healthcare workers (specialist physicians and nursing staff) from a private medical organization participating in the implementation of a territorial program of state guarantees for radiation therapy and diagnostics in the provision of medical care to patients with oncological diseases took part in the sociological survey. The average length of medical experience of the surveyed healthcare workers was 9.67 years. The average length of work experience at the current place of work was 2.94 years. To assess the opinion of healthcare workers on the implemented organizational technology, a special questionnaire was developed, including six questions focused on key aspects of the routing system. Data was collected using a questionnaire survey using 5-point ordinal Likert scales. The highest average score was recorded in relation to the availability of innovative equipment (M = 4.50), which allows us to consider this aspect as the most favorable. The adequacy of standard equipment and consumables is also highly rated (M = 4.32). Overall satisfaction with working conditions in the new organizational environment is also high (M = 4.31). A Cronbachs alpha coefficient (α) assessment of the developed questionnaire yielded a reliability value of 0.870, demonstrating high internal consistency and reliability. Thus, the technology has successfully passed the implementation stage in terms of technical, organizational, and resource readiness, receiving high expert assessments in this regard from end users—healthcare workers. The identified dispersion of opinions and the relatively lower staff well-being score indicate that technological optimization has created a new configuration of workloads and requirements.social efficiency, healthcare workers, organizational technology, healthcare management, patient routing, radiation therapy, malignant neoplasmsсоциальная эффективность, медицинские работники, организационная технология, управление здравоохранением, маршрутизация пациентов, лучевая терапия, злокачественные новообразования1.Wells S. A.J., Asa S. L., Dralle H., Elisei R., Evans D. B., Gagel R. F., et al. Revised American Thyroid Association guidelines for the management of medullary thyroid carcinoma. Thyroid. 2015;(25):567—610. 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