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Medico-social work on the development of integrated verbal and non-verbal communication of employees with hearing impairments in inclusive workplaces
- Authors: Tomilova E.A.1, Andrusov V.E.2, Timoshevskii A.A.2
- Affiliations:
- N. A. Semashko National Research Institute of Public Health, 105064, Moscow, Russian Federation
- Research Institute for Healthcare Organization and Medical Management of the Moscow Healthcare Department, Moscow, Russian Federation
- Issue: No 4 (2025)
- Pages: 126-130
- Section: Общественное здоровье и организация здравоохранения
- URL: https://bulleten-nriph.ru/journal/article/view/3070
- DOI: https://doi.org/10.69541/NRIPH.2025.04.020
- Cite item
Abstract
The article is devoted to the analysis of medical and social work aimed at developing integrated verbal and non-verbal communications of employees with hearing impairments in the context of inclusive employment. Based on the concept of inclusive employment, which views the workplace as a platform for the joint participation of people with different abilities, and on the basis of in-depth semi-structured interviews with experts, the article proposes key areas of medical and social work: psychological support, training in communication strategies, creating an inclusive environment, improving staff competence, mentoring, and systematic monitoring. It is concluded that the development of integrated verbal and non-verbal communication among employees with hearing impairments in inclusive workplaces is both an applied task and a sociological discourse on the processes of inclusion as a form of social integration.
About the authors
Ekaterina Alekseevna Tomilova
N. A. Semashko National Research Institute of Public Health, 105064, Moscow, Russian Federation
Email: eatomilova79@gmail.com
Vadim E`duardovich Andrusov
Research Institute for Healthcare Organization and Medical Management of the Moscow Healthcare Department, Moscow, Russian Federation
Email: vadim_andrusov@mail.ru
Alexander Anatol`evich Timoshevskii
Research Institute for Healthcare Organization and Medical Management of the Moscow Healthcare Department, Moscow, Russian Federation
Email: TimoshevskijAA@zdrav.mos.ru
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